🗑️ Account Management

Delete Your DGT Card Account

At DGT Card, we value your privacy and give you full control of your data. You can delete your account at any time.

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Important Notice

Account deletion is permanent and cannot be undone. All your data, transaction history, and account information will be completely removed from our systems. Please make sure you want to proceed before confirming.

How to Delete Your Account

Follow these simple steps to permanently delete your DGT Card account

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1

Open the DGT Card App

Launch the DGT Card application on your mobile device

Make sure you have the latest version of the app installed

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2

Navigate to Settings

Go to Settings → Account → Delete Account

You can find the Settings option in your profile menu

3

Confirm Your Request

Review the deletion details and confirm your decision

This action is permanent and cannot be undone

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4

Account Permanently Deleted

Your account and all associated data will be removed

You will receive a confirmation email once completed

What Information Will Be Deleted

When you delete your account, the following data will be permanently removed

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Personal Information

Name, email, phone number, and profile details

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Transaction History

All past gift card transactions and payment records

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Account Settings

Preferences, notifications, and app configurations

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Support Messages

Chat history and support ticket communications

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Can't Access the App?

If you're unable to access the DGT Card app, you can still request account deletion by contacting us directly through any of these methods.

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What to Include in Your Request

When contacting us for account deletion, please include your registered phone number or email address to help us locate and verify your account quickly.

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Our Data Protection Commitment

We respect your right to privacy and data control. Once your account is deleted, all your personal information is permanently removed from our systems within 30 days, in compliance with data protection regulations.

Last Updated: August 19, 2025
Complete Control Your data, your choice
Permanent Deletion Complete data removal
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Contact

  • Email: support@dgt.com
  • Phone: +234 800 000 0000
  • Hours: 9am - 6pm WAT

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